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Known Participant
December 29, 2016
Question

Why do I have to sign in every time I load PSE 15 AND PRE 15

  • December 29, 2016
  • 2 replies
  • 1058 views

Good evening

Please could someone help with this question?

I upgraded to PRE 15 and PRE 15 from PRE 12 and PRE 12

When I load PSE/PRE 12 I can just start my projects straight away but every time I load my upgraded PRE/PSE 15 I get the below

I have bought it so its not a free trial so why do I have to sign in EVERY time I log in?

Jilly Lowe

    This topic has been closed for replies.

    2 replies

    majik87462558
    Participant
    March 13, 2017

    i too have this problem did you ever get a resolution

    Sandeep Singh
    Community Manager
    Community Manager
    January 4, 2017

    Hi Jilly,

    Sorry for the trouble here.

    I am sending you an email, please reply with asked information.

    Regards,

    Sandeep

    Known Participant
    February 26, 2017

    Good evening

    I didnt get an email so this question still remains unanswered and I have to sign in to both PSE 15 and PRE 15

    Thank you

    Jilly

    reddgroom
    Participating Frequently
    July 15, 2017

    Me too. I bought the software, but get a screen telling me the trial version requires a sign in to use it... I already bought it, why do I have to log in every time? I don't need any cloud or account access, it's on my hard drive. I do not want to have to use password everytime I open the program.. How to get rid of log in screen?