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steveg0705
steveg0705
Inspiring
March 29, 2019
Question

Why is chat closed?

The adobe chat line has been closed since I checked yesterday,  near as I can tell it's most defiantly operating hours

Account or product support

Sorry, we're closed.

Please visit again

Sunday 6pm–Friday 7pm PT

Or try these options

Adobe forums

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    7 replies

    Steve Grisetti
    Legend
    March 30, 2019

    It worked fine for me a few minutes ago.

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    steveg0705
    steveg0705Author
    Inspiring
    March 30, 2019

    OK.  You got a chat agent at 2:42 AM PT Saturday morning?  They're open when they're not supposed to be then?  makes perfect sense.

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    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    March 31, 2019

    It does make perfect sense.  Corporations the size of Adobe have flexible work schedules and workers in time zones all around the world.  "Normal Work Hours" has been redefined!

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    Steve Grisetti
    Legend
    March 30, 2019

    Sometimes it closes.

    Have you tried today?

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    steveg0705
    steveg0705Author
    Inspiring
    March 30, 2019

    LoL,  yes, two days in  a row.

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