Windows 10 Premiere Elements 2019 Playback Freezing

Question

Using Premiere Elements 2019, the playback function freezes. It freezes in various spots, not tied to any one point in the timeline. Sometimes in the middle of a clip, sometimes after playing multiple short clips. It will not playback for more than a few seconds before freezing. I am editing the same project that I have been working on for two weeks with no issues.

Nvidia graphics driver updated a few days ago. I have disabled the graphics card to see if the problem persists and it does. There must have been an update pushed out recently (last couple days) that is causing this issue. I have made about 10 videos with Elements 2019 and have never had this problem- smooth playback from start to finish every time....until today.

Please advise. Thanks for any help.

Duane

Bill Sprague · Answer

Duane,There have been no updates pushed out.Without asking a lot of question about your computer, footage, etc. would you try something on a hunch?It is rare but some have discovered an audio setting that is troublesome. It may be overloading the CPU causing slowdowns.Go to Preferences > Audio Hardware and check that the Default Audio Input is "None". If lucky, that will fix it. If not, can you post more about your computer, memory, available clean disk space and type of footage.

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