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January 11, 2017
Question

Won't install

  • January 11, 2017
  • 1 reply
  • 198 views

I purchased Premiere Elements 14 and installed on my old computer. Old computer crashed and every time I try to install on my new computer I get an error message. It says installation failure. I restarted my computer and it still won't install

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    1 reply

    HOTELECHOMIKE
    Inspiring
    January 11, 2017

    I suspect you are going to have to supply rather more information in order that the good folks here can try to assist you.

    For example:

    - Mac or PC?

    - Which operating system version?

    - Where are you trying to install (which drive)

    - If PC, do you have an NVIDIA graphics card?

    - Anything else that might be of relevance.

    FWIW I have PE 14.1 (PE 14 + update) running on a WIN7 PC & am doing OK with it (thanks to the advice from this forum).