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Participant
August 18, 2018
Question

Wont start hang on loading playermediacore.pm

  • August 18, 2018
  • 1 reply
  • 769 views

Just bought product installed

Rebooted

Program wont start

Last message on the purple splash is "Loading PlayerMediaCore.pm"

Premiere Elements 2018 Win 7 Pro 64 bit

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    1 reply

    Participant
    August 18, 2018

    From the Plugin Loading.log file

    Loading C:\Program Files\Adobe\Adobe Premiere Elements 2018\Plug-ins\Common\PlayerMediaCore.prm

    Invalid registry entry found so the plugin will be loaded from disk.

    Loading from disk...

    There was an error loading C:\Program Files\Adobe\Adobe Premiere Elements 2018\Plug-ins\Common\PlayerMediaCore.prm from the plugin cache

    The registry key will be deleted and the plugin will be loaded from disk.

    Loading from disk...

    Participant
    August 18, 2018

    Does anything ever just work? Shameful.

    Community Expert
    August 18, 2018

    All I can say is that Premiere Elements has worked flawlessly on my machines since version 9.  It "just works"!

    If in fact you just paid for version 2018 you have access to Adobe support.  Get it fixed here:  Contact Customer Care