Wont start hang on loading playermediacore.pm

Just bought product installed

Rebooted

Program wont start

Last message on the purple splash is "Loading PlayerMediaCore.pm"

Premiere Elements 2018 Win 7 Pro 64 bit

This topic has been closed for replies.

Participant

From the Plugin Loading.log file

Loading C:\Program Files\Adobe\Adobe Premiere Elements 2018\Plug-ins\Common\PlayerMediaCore.prm

Invalid registry entry found so the plugin will be loaded from disk.

Loading from disk...

There was an error loading C:\Program Files\Adobe\Adobe Premiere Elements 2018\Plug-ins\Common\PlayerMediaCore.prm from the plugin cache

The registry key will be deleted and the plugin will be loaded from disk.

Loading from disk...

Participant

Does anything ever just work? Shameful.

Community Expert

All I can say is that Premiere Elements has worked flawlessly on my machines since version 9. It "just works"!

If in fact you just paid for version 2018 you have access to Adobe support. Get it fixed here: Contact Customer Care

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Sign up