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Participant
February 16, 2021
Question

Wrong Order!

  • February 16, 2021
  • 2 replies
  • 211 views

Hello, i am sorry for my bad english.

I have upgraded my Premiere Elements Version 14 to 21.1.

Now, i became a serialnumber for photoshop elements. Thats wrong! I try to contact the support, but the link on website is not working. So somebody can help me?

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
February 16, 2021

Did you purchase Premiere Elements 2021 and receive a serial number for it or are you trying to use the Prenmiere Elements 14 serial number?


You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

 

 

 

 

 

Legend
February 16, 2021

This is a user-to-user forum, so no one here can help you with your serial number.

Try contacting Adobe Customer Care via Chat.

https://helpx.adobe.com/sea/contact/what-contact-options.html