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Participant
May 23, 2025
Question

Zusätzliche Fotos importieren

  • May 23, 2025
  • 1 reply
  • 253 views

Neu verwende ich Premiere Elements 25 (vorher 18). Wenn ich zusätzliche Fotos in ein bestehendes Projekt importieren will, blockiert das Programm und ich muss mit Ctrl/Alt/Del den PC runterfahren. Was mache ich falsch? Danke für Eure Hilfe

 

Mirjam

1 reply

John T Smith
Community Expert
Community Expert
May 23, 2025

Mac or Windows and what is your operating system version?

What is your hardware?

If Windows...

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/
.
ALSO... this 'not up to date' driver was for sound, not video
https://community.adobe.com/t5/premiere-elements-discussions/premiere-elements-2021-crashes-windows-11/m-p/15227609

Participant
May 25, 2025

Dear John

Windows 11 / Nitro AN 17-42

 

I downloaded the nvidia studio driver and managed to import additional fotos when I started working. However, after working in the  'Schnittfenster' and then changed to import additional fotos, it did not work (everything blocked again)

Thanks for your help Mirjam

Participant
August 20, 2025

Inzwischen habe ich mein Notebook von Acer checken lassen. Anscheinend ist alles in Ordnung. Doch das Problem besteht weiterhin. 

Starte ich Premiere Elements nach einer solchen Blockade wieder, kommt die Meldung: 'Premiere Elements wurde unerwartet beendet, während ein Projekt geöffnet war'

 

Ich bin Ratschläge/ähnliche Erfahrungen dankbar.