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simond44858052
simond44858052
Participant
November 20, 2023
Answered

A part of the rendered video is corrupt

  • November 20, 2023
  • 1 reply
  • 185 views

Good day, new here and to RUSH. Struggled for two days and hope this ship sees land on day three 🙂

 

  • I have a two-hour training video.
  • Rendered it on Windows 11  without any error, only to discover that the video could not play from 1:26:00 to the end. 
  • Tried to re-render a couple of times - no luck.

 

Anything else I can do?

 

    This topic has been closed for replies.
    Correct answer simond44858052

    Good day Kevin

     

    No need to reply. Problemo sorted 🙂

     

    [1] Disabled hardware acceleration. It takes longer but at least I get the job done.

    Heading North

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    November 20, 2023

    Hi @simond44858052,

    I heard about your issue. Is there any way you can share the system specs for your computer? Which camera shot the video? Let us know more details so we can help.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      simond44858052
      simond44858052Author
      Participant
      November 22, 2023

      Hi Kevin

       

      Thank you for coming back.

      1.  The video was shot with Android phone version  10.  After uploading it to the PC (where Rush is installed, no playback issues.
      2. I Tried again with different recordings. The rendering process would end with no error. The review rendered video preview was also good, but as soon as I opened the file location, second problem. I would see the video file name and then the file size of 1K.  I am not sure if this problem is related to the first problem??

       

      Laptop spec :

      OS NameMicrosoft Windows 11 Home Single Language

      Version10.0.22621 Build 22621

      OS ManufacturerMicrosoft Corporation

      System ManufacturerAcer

      System ModelAspire A515-57G

      System Typex64-based PC

      Processor12th Gen Intel(R) Core(TM) i5-1235U, 1300 Mhz, 10 Core(s), 12 Logical Processor(s)

      BIOS Version/DateInsyde Corp. V1.08, 2022/04/25

      SMBIOS Version3.3

      Embedded Controller Version1.07

      Boot Device\Device\HarddiskVolume1

      Hardware Abstraction LayerVersion = "10.0.22621.2506"

      Installed Physical Memory (RAM)16.0 GB

      Total Physical Memory15.7 GB

      Available Physical Memory1.98 GB

      Total Virtual Memory31.4 GB

      Available Virtual Memory5.63 GB

      Page File Space15.7 GB

      NVIDIA GeForce MX550

       

      Regards, Simon

      simond44858052
      simond44858052AuthorCorrect answer
      Participant
      November 28, 2023

      Good day Kevin

       

      No need to reply. Problemo sorted 🙂

       

      [1] Disabled hardware acceleration. It takes longer but at least I get the job done.

      Heading North

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