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Participant
September 16, 2022
Question

Account problems and lost of projects

  • September 16, 2022
  • 1 reply
  • 143 views

Somehow Adobe Rush (on my iPhone) doesn't reconize my premium account, and i've lost all my previous work. Does anybody have a fix for that?

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1 reply

Nancy OShea
Community Expert
Community Expert
September 16, 2022

[Moderator moved from Using the Community forums to Premier Rush.]

Log-in to your account below to confirm your Adobe Express plan is active and payment details are current.

https://account.adobe.com/plans

 

On your iphone, log-out and log-in again with your paid Adobe ID & password.

 

Nancy O'Shea— Product User & Community Expert