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Participant
September 16, 2022
Question

Account problems and lost of projects

Somehow Adobe Rush (on my iPhone) doesn't reconize my premium account, and i've lost all my previous work. Does anybody have a fix for that?

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1 reply

Nancy OShea
Community Expert
Community Expert
September 16, 2022

[Moderator moved from Using the Community forums to Premier Rush.]

Log-in to your account below to confirm your Adobe Express plan is active and payment details are current.

https://account.adobe.com/plans

 

On your iphone, log-out and log-in again with your paid Adobe ID & password.

 

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Nancy O'Shea— Product User & Community Expert