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sarajeanpotato
Participant
December 21, 2018
Question

Adding Media causong issues

  • December 21, 2018
  • 1 reply
  • 238 views

I’m working on a video, and I’m adding different photos/video clips as I edit. However each time I add media, I cant play back the video and everything becomes unresponsive. I have to close it out and reopen it. Also, my image layers turn purple and I can’t see what they are.

This is very annoying seeing as how I’m a minute into a twenty minute video and I’ve had to restart the app about 10 times now.

Please help.

Using the app on my iPad Pro.

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    1 reply

    Rameez_Khan
    Legend
    December 26, 2018

    Hi sarajeanpotato,

    Sorry to hear that you're running into these issues.

    Which iOS version are you on?

    What kind of media are you working with? Is the footage captured from the iPad?

    Can you check if this happens in a project that contains footage not as long as 20 minutes?

    Let us know.

    Rameez