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Vitaliy308397969hcf
Participant
September 25, 2023
Question

Adobe charges for codecs, that is nuts

  • September 25, 2023
  • 1 reply
  • 394 views

Adobe is cheap. No even attempts to address community concerns. Charging for codecs so customers can process cell phone video is beyond of understanding. Any free tool supports HVEC. Any free tool has basic stabilisation filter. Needless to say, Rush app should be called Crash.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    September 26, 2023

    Hi @Vitaliy308397969hcf,

    I got your note. Can you let us know what problem you are having? What kind of subscription do you have? If you have a Starter Version (Free) version of Rush, HEVC is not supported. Sorry about that.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    V
    Vitaliy308397969hcfAuthor
    Participant
    September 27, 2023

    I have photography subscription that does not include video tools, so using free Premiere Rush. That is very odd, I can play video on my computer and convert it using any other free tool, including your online service convert to mp4. I'd like to stick to adobe products, but if I have to have other set of tool to do basic operations there is no point even to keep my photography subscription.

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      September 27, 2023

      Hi @Vitaliy308397969hcf,

      Sorry about the problems. Unfortunately, there's not much you can do in your situation.

       

      From a user's perspective and using the free version, you could either stop shooting HEVC or transcode the footage.

      • In the iPhone, you just switch to the "Most Compatible" mode and you shoot H.264 instead. That may work for you.
      • Otherwise, transcode to H.264 or ProRes LT.
        • Use Media Encoder, if possible.
        • If Media Encoder can't do it, or if you had no access to it, I like to use Shutter Encoder (free download) to transcode footage .

       

      I hope the advice helps.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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