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Gerardo38218678gr81
Participant
Jun 24, 2024 6:52 AM UTC
Question

Adobe keeps crashing wont let me export my video

All the clips in my video are from my cannon r50 this app isn't letting me export it in 4k 30 fps I pay for my subscription and I have space on my phone I don't know what's going on

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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Jul 9, 2024 7:08 PM UTC

    Hi @Gerardo38218678gr81,

    Thanks for the note. I suspect your source footage might not be supported. Can we get your specs there? 4K 10-bit 4:2:2 is not supported, as an FYI. Sorry for the issue.

     

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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