Skip to main content
G
Gerardo38218678gr81
Participant
June 24, 2024
Question

Adobe keeps crashing wont let me export my video

  • June 24, 2024
  • 1 reply
  • 95 views

All the clips in my video are from my cannon r50 this app isn't letting me export it in 4k 30 fps I pay for my subscription and I have space on my phone I don't know what's going on

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 9, 2024

    Hi @Gerardo38218678gr81,

    Thanks for the note. I suspect your source footage might not be supported. Can we get your specs there? 4K 10-bit 4:2:2 is not supported, as an FYI. Sorry for the issue.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices