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Camille_MOREIRA
Participant
February 5, 2025
Answered

Adobe premier rush

  • February 5, 2025
  • 1 reply
  • 82 views

Bonjour,

Je me fais part de mon ressenti car j'aime bien utiliser votre application cependant depuis que j'ai acheté un iPhone 16 Pro Max  je ne peux plus utiliser cette application car je ne peux pas importer mes rushes dans l'application.

L'application me dit dit que mes rushes ne sont pas acceptés.

Ça serait cool que vous puissiez remédier à cela ....

En attente de votre retour.

 

Bien à vous,

Camille Moreira

    Correct answer Kevin-Monahan

    Bonjour, @Camille_MOREIRA,

    Thanks for the note. You are hitting a problem experienced by many iOS users with the latest devices. In camera settings, switch off Spatial Audio. You should now be able to import newly recorded clips to Rush. For your current footage, you may have to transcode it in order to work with it. Let me know if it works now. Sorry for the hassle. 

     

    Merci,

    Kevin

     

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    February 5, 2025

    Bonjour, @Camille_MOREIRA,

    Thanks for the note. You are hitting a problem experienced by many iOS users with the latest devices. In camera settings, switch off Spatial Audio. You should now be able to import newly recorded clips to Rush. For your current footage, you may have to transcode it in order to work with it. Let me know if it works now. Sorry for the hassle. 

     

    Merci,

    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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