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SEXYSUSTAINABILITY
SEXYSUSTAINABILITY
Participant
May 13, 2023
Question

Adobe Premiere Rush and Premium Features

  • May 13, 2023
  • 1 reply
  • 336 views

WHAT? Pay ON TOP OF THE $$ I ALREADY PAY???? To access the BARE MINIMUM FEATURES????? Adobe realizes this app is almost UNUSABLE, right???? Constantly glitching for ABSOLUTELY NO REASON & now they want us to pay MORE just to access features we PREVIOUSLY had access to??????? What the heck are they talking about???? It's insane. I don't want to give Adobe my money any longer if this is how they're going to treat their customers

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    May 17, 2023

    Hi SEXYSUSTAINABILITY,

    I read your message. Thanks for posting. It appears you are upset about paying for premium features you formerly had access to on a previous version. Is that correct? Here are the guidelines about what to expect. Sorry for the frustration on that.

     

    If you are experiencing other issues, like the "glitching" you mentioned, please give us details about the computer system (or mobile device) you are using. Please also give us info about the media you used in the project. These details can help us understand the issue you are facing, especially if we can reproduce the issue. 

     

    Thanks for the note to the community. This is a reminder that these are user-to-user forums. If you require one on one technical assistance, feel free to contact our support staff here. I apologize for any frustration you are experiencing and hope the community can further assist you in solving issues.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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