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O
OMSQ
Participant
January 10, 2024
Question

Adobe Premiere Rush crashes constantly during export (Apple iPhone 15 Pro iOS 17.2.1)

  • January 10, 2024
  • 1 reply
  • 139 views

Hello,
I have installed Adobe Premiere Rush on my Apple iPhone 15 Pro (iOS 17.2.1). Unfortunately, it is not possible to export projects. The app constantly crashes completely during rendering. I have already tried different quality settings and different content. No chance. Is there currently a known problem here?

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    January 10, 2024

    Hi @OMSQ,

    Thanks for submitting your issue. I am not experiencing the crash on export issue, but I am on an earlier iPhone model. My colleague has tested on an iPhone 15, but also cannot reproduce the issue, though he said there is some crashing issues still being reported. Can you make sure you are running the very latest version of Rush? Is there anything special or different about the footage you are using? Like, is it shot in "cinematic" mode? More info would be great.

     

    I hope the community can help. Sorry for the issue.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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