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nomnom1
Participant
May 2, 2020
Question

Adobe Premiere Rush deleted my project while it was exporting

  • May 2, 2020
  • 5 replies
  • 7936 views

Hey guys. I really need help to recover my project if possible. While I was exporting a video project my laptop shut down due to low battery and when I restarted it the project I was exporting completely disappeared. I also did not check the sync option and always used save to device option. Can I recover the project???????????????????????????

 

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    5 replies

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    drpepperandmilk
    Participant
    May 5, 2023

    I was excited to discover this program today. Spent an hour and a half putting together a couple videos for a client and they look/sound great. Now the projects are gone, even though I'm synced with Creative Cloud. All I did was export the videos—no crashes or errors. Came back to the screen later and there's no sign of the projects, and they're not on the Cloud or on my Mac anywhere (already checked the local "Team Projects" folders—just assets in there, no project file). Praying my client doesn't have any changes to make, otherwise I guess I'll be rebuilding the thing in an app that doesn't trash my work.

    K
    kerryw91029130
    Participant
    January 24, 2023

    I just tried to duplicate a project and it changed it to a different project and deleted that one. I have an output of the original but now have to rebuild the edit. Several days work gone.

    KShinabery212
    Community Expert
    KShinabery212Community Expert
    Community Expert
    August 2, 2021

    I was working on a project too... and it just vanished.

     

    Hmmmmmmm.........

    Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
    lukef5131155
    lukef5131155
    Participant
    January 21, 2022

    Finished a project, Adobe blue screened the PC, restart, Rush is reverted back to factory install. Unusual for Adobe but AVOID this product, it has a fatal bug that deletes all your work at random. 

    E
    Etienne22892666leyi
    Participant
    January 29, 2022

    I just had exactly the same thing happen... ugh.

    D
    defaultodfjcpy1iqig
    Participant
    January 12, 2021

    I had this same problem. Not sure if it was a fluke - but I clicked on one of my other projects and the project that was deleted popped up in the editing screen instead. Currently exporting. Hope all goes well!

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    May 5, 2020

    Hi there!

    Welcome to the Rush community. Could you try to sign out of Rush and sign in back? If it doesn't work try sign out and back into Creative Cloud account. 

    Let us know if it helps.

     

    Thank you.

    Kartika

     

     

    K
    KES music
    Participating Frequently
    August 3, 2020

    Hi. I do have exactly the same problem nomnom1 described 😞

    I tried your solution by signing out and back at Creative Cloud. Also restarted my laptop in between. 
    But unfortunately I'm still missing the project I was exporting.

    Is there any other solution to get it back? It should be somewhere on my laptop, right?

    Thank you for your answer!

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    August 5, 2020

    Hey!

    Does your project is synced to Creative Cloud? Also, what error are you seeing while accessing your project?

    Let us know.

    Kartika

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