Adobe Premiere Rush freezes and/or crashes on Windows 11

Forum|Forum|1 year ago
February 11, 2025
2 replies
1407 views

Hello everyone,

Adobe Premiere Rush freezes and/or crashes on Windows 11. I have never had problems on Windows 10. As soon as the program tries to load the video preview thumbnails, it's over. I've already tried clearing the cache and disabling hardware acceleration. I have also tried running Rush in Windows compatibility mode, no improvement either.

It's really great that I now have a new computer to be able to work more smoothly with the program, it's just stupid that the program no longer works. My employer loves it...

Best regards,
Dirk

C

chionh_3833

Participant

the adobe premiere rush keep freezing.

Kevin-Monahan

Community Manager

Can we have more details about the specs of this new computer, @dirk83? Some of the brand new CPUs might not be supported.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

D

dirk83Author

Participant

Intel(R) Core(TM) Ultra 7 165H 1.40 GHz working with on-board graphics, nothing special. Does that help? Btw. Adobe Premiere Pro works flawless but it is to complex for me to just put together some reels,. thanks.

Kevin-Monahan

Community Manager

Rush is not supported with these newer Ultra CPUs, as I understand it. Sorry about that. Premiere Pro is supported, but Rush and After Effects are not. I'm not sure when that would happen, @dirk83.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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