Adobe premiere rush is showing black screen in android

Forum|Forum|5 years ago
June 27, 2020
5 replies
3521 views

Sir I was using Adobe premiere rush in my Android smartphone but when I opened the app it work normally but when I choose a video the it was completely black . The screen was completely black but the sound was working please help to solve this issue

Error or problem

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squaremeals

Participant

On Galaxy S9 (Android 10) I'll get a preview until the first time I pause, then preview freezes (as the timeline keeps moving), or else the preview goes black. I've reinstalled, and logged out and back in. Maybe related - Rush asks if I want to upgrade, but I have CC subscription already. Does Adobe think I have a trial version or something?

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Jass_Khushalani

Participant

SAME HERE, IN MY ANDROID, REDMI NOTE 9, 6/128(GB), PLEASE FIX THIS ISSUE FAST

DanaParker

Participant

Same issue. Both images and videos, shot from my Android, show up as black during playback and in the clips view. Searched and searched for answers and nothing.

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defaultr4ngxsxftiv0

Participant

Same issue.

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Steve Grisetti

Legend

What model of phone are you working on?

Was the video shot by this phone? Is the preview also blank if you add a photo instead?