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R
roguel14669466
Participant
February 22, 2020
Question

Adobe Premiere Rush Unsupported Compression type.

  • February 22, 2020
  • 6 replies
  • 6350 views

Adobe Premiere Rush has been giving me a problem where when I go to import a .mp4 file from my GoPro it says unsupported compression type. Wondering how I can fix this. Thanks for any advice you can give. 

 

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    6 replies

    B
    Billy4130
    Participant
    June 5, 2023

    Hi, I also encountered this error when importing MP4 videos from an Autel Evo Pro 2 drone, to Premiere Rush for the first time this evening...any fixes?

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    June 6, 2023

    Hi @Billy4130,

    Thanks for your post. What you might try is importing the file into the free app, Shutter Encoder, and then resaving it as an .mp4 or as ProRes LT. Shutter Encoder is the "Swiss Army Knife" of video transcoding applications. I use it all the time for such issues. Try it and report back. I hope the advice helps.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    B
    Billy4130
    Participant
    June 14, 2023

    I wound up using the Handbrake app as I saw mentioned elsewhere here and re-encoded the videos, and it then allowed me to import them. Kind of a frustrating second step and time to burn processing the video though.

    E
    Emir Steeman
    Participant
    May 22, 2022

    Same here. Can't import .mp4. I didn't know .mp4 is so exotic.

    L
    LarryCebula
    Participant
    May 21, 2022

    Same here. Rush is on my PC, trying to work with files created on my Pixel 6. This should be frictionless.

     

    E
    edgariscoding
    Participating Frequently
    December 18, 2021

    Same issue here

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    February 25, 2020

    Hey there, Roguel!

    What OS are you on – Mac or Windows? I understand it's an .MP4 file, but do you know what codec it is? Supported .MP4 codecs are listed here: https://helpx.adobe.com/premiere-rush/help/import-footage.html#file-format-support

    Caroline

    R
    roguel14669466Author
    Participant
    March 28, 2020

    I am on windows. I do not know the codec. I just don't understand because I have imported and edited footage from my GoPro before.  Also, I would have replied to this sooner but I didn't get a notification from Adobe at all that someone had replied. 

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    February 24, 2020

    Hi there!

    Welcome to the Premiere Rush community. Could you share more info with us to understand it better?

    Looking forward to your response.

    Thanks,

    Kartika

     

    T
    Tinashe23331132d0d3
    Participant
    February 25, 2022

    I am having the same issue and looking at this thread it has not been resolved??

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