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Participant
January 22, 2025
Answered

Adobe Premium Rush not Opening on PC - System Error

  • January 22, 2025
  • 1 reply
  • 489 views

Hi All

In our office we are having issue opening Adobe Premium Rush on one of our workstation PC's.

 

All other PC's can open Premium Rush.

 

Error message attached.

 

If anyone can assist I'd appreciate it.

 

We have tried reinstalling premium rush on the PC but hasn't resolved the problem.

 

Thanks


Correct answer Morriarchi

Cool. What was the source of the problem? Others may be able to help themselves in the future with such knowledge.

 

Thanks,

Kevin

 


Kevin 

 

As you explained in your messages above.  Reinstalling / repairing the Visual Studio C++ runtime in add / remove programmes windows option. 

 

It's a common problem apparently. 

 

Thanks again. 

1 reply

Kevin-Monahan
Community Manager
Community Manager
January 23, 2025

Try reinstalling the Visual Studio C++ runtime: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170. I heard that can work, @Morriarchi. I hope it helps.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Participant
January 23, 2025

Hi Kevin 

Thanks for the information. Unfortunately, it didn't fix the problem. 

Are there other options you know of???? 

Kevin-Monahan
Community Manager
Community Manager
January 26, 2025

Kevin 

 

As you explained in your messages above.  Reinstalling / repairing the Visual Studio C++ runtime in add / remove programmes windows option. 

 

It's a common problem apparently. 

 

Thanks again. 


Very cool. I really appreciate the response. Have a great weekend!!

 

Cheers,

Kevin

 

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio