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Adobe RU : Impossible to synchronise with creativ cloud

Forum|Forum|4 years ago
June 29, 2021
1 reply
472 views

Can someone help me, i'm facing this error message while i'm using Rush premium that i already paid.

How solve this ?

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Correct answer petergaraway

Correct! The mobile plan allows you to sync from one mobile device to another but not to desktop/laptop computers.

More info here:

https://helpx.adobe.com/ca/premiere-rush/kb/starter-paid-rush-upgrade.html

Let us know if you have any questions.

Thanks,

Peter

Adobe Employee

Hello,

Can you tell me what Adobe plan you have? Does signing out and back into Creative Cloud help?

Thank you,

Peter

Merveille0101Author

Participant

i may see the problem, is it due to the mobile plan?

petergarawayCorrect answer

Adobe Employee

Correct! The mobile plan allows you to sync from one mobile device to another but not to desktop/laptop computers.

More info here:

https://helpx.adobe.com/ca/premiere-rush/kb/starter-paid-rush-upgrade.html

Let us know if you have any questions.

Thanks,

Peter