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Adobe RU : Impossible to synchronise with creativ cloud

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Can someone help me, i'm facing this error message while i'm using Rush premium that i already paid.

How solve this ?

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petergarawayCorrect answer

Participating Frequently

Correct! The mobile plan allows you to sync from one mobile device to another but not to desktop/laptop computers.

More info here:

https://helpx.adobe.com/ca/premiere-rush/kb/starter-paid-rush-upgrade.html

Let us know if you have any questions.

Thanks,

Peter

Participating Frequently

Hello,

Can you tell me what Adobe plan you have? Does signing out and back into Creative Cloud help?

Thank you,

Peter

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Merveille0101Author

Participant

i may see the problem, is it due to the mobile plan?

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petergarawayCorrect answer

Participating Frequently

Correct! The mobile plan allows you to sync from one mobile device to another but not to desktop/laptop computers.

More info here:

https://helpx.adobe.com/ca/premiere-rush/kb/starter-paid-rush-upgrade.html

Let us know if you have any questions.

Thanks,

Peter

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