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siharal83917989
siharal83917989
Participant
October 27, 2020
Question

Adobe Rush app on not allowing upload of new HDR from iPhone 12 pro

  • October 27, 2020
  • 2 replies
  • 5488 views

I just got the iPhone 12 pro and the extremely good camera quality is not able to be uploaded to rush for editing. I figured out it only doesn't allow upload when I toggle HDR mode. Otherwise, when I record 4K 60 FPS it works just fine.  I would love to use the HDR feature for videos and be able to edit them in rush! 

    This topic has been closed for replies.

    2 replies

    petergaraway
    Adobe Employee
    petergaraway
    Adobe Employee
    November 2, 2020

    Hello, 

     

    Thanks for writing in. We are working as quickly as possible to support Apple's new HDR format. We look forward to making that available to our users soon.

     

    For the time being, please disable HDR by going to  Settings > Camera > Record Video > Toggle off "HDR Video".

     

    You can add your request here and follow for updates

    https://adobe-video.uservoice.com/forums/916423/suggestions/41790415

     

     

    Thanks for your patience! 

     

    Peter 

     

     

      realfunnyeric
      realfunnyeric
      Participant
      November 28, 2020

      Ask GoPro how they did it on launch day...

      S
      Sam5D52
      Participant
      October 29, 2020

      Yes. I am having the same issue. How did they not see this coming?! I just wasted 2 hours converting a bunch of videos I shot in HDR. They need to fix this ASAP. 

        E
        Exquisite Properties
        Participant
        December 3, 2020

        How did you convert them?? I have footage that I need to edit, while in the meantime, I guess I have to use lesser quality footage for adobe to actually be able to ~handle~ it.

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