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Participant
November 3, 2025
Répondu

Adobe Rush Crash and Delete

This program has crashed on me four times while I'm editing video for a job. Sometimes it lengthens clips that should not be lengthened. Sometimes it's shortens clips that should not be shortened. it crashes and deletes the video that I just edited for the last 15 minutes. I go back and redo it and it crashes again. It's moving transitions, where they should not be moved, and it's duplicating, audio and merging audio. Please advise. Also, I was logged in to Adobe automatically, and then logged out automatically. Please address thank you.

Meilleure réponse par Kevin J. Monahan Jr.

Hi,

May we have more info about your system and media? 

 

Thanks,
Kevin

 

1 commentaire

Kevin J. Monahan Jr.
Legend
November 6, 2025

Hi,

May we have more info about your system and media? 

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio