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VictoStyle
Participant
Jan 3, 2025 10:47 PM UTC
Question

Adobe Rush is unresponsive

I've been trying to edit my project on adobe rush but the video I added is blacked out and the save icon doesn't work: it keeps crashing when I click on it. 

    3 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Jan 4, 2025 2:20 AM UTC

    Is it iPhone 16 footage? Try turning off spatial audio in the iOS device's camera settings, @VictoStyle.

     

    Thanks,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    VictoStyleAuthor
    Participant
    Jan 4, 2025 5:16 AM UTC
    I can’t find this settings because I’m using iPhone 15promax not 16
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      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.
      Legend
      Jan 7, 2025 4:51 AM UTC

      Can you show us a screenshot of all the camera settings for audio and for video? Switch off HDR, as well. See if that helps.

       

      Thanks,
      Kevin

       

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      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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