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Participant
August 27, 2021
Question

Adobe Rush keeps crashing on my new Dell Precision 3440 windows 10, Intel I7, 16G Ram, 1 T storage,

  • August 27, 2021
  • 1 reply
  • 196 views

Latest version of everything, crashes when editing a project, especially when I try to import music

It would go to windows blue screen, then restart (during 3 hours of editing, it will crash 5-6 times)

Critical error.[link removed by moderator] Critical process died

Dell with remote access could not find any errors on the computer system, checked BIOS etc

Now they want me to contact ADOBE as it only occurs when using Rush

So her I am

Whats next? Thanks, 

Is there a human being I can call or talk to?

I need some support please, not just trying to search other peoples same problems with no resolution

Wayne

 

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
August 27, 2021

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Rush forum so that proper help can be offered.