Adobe Rush keeps saying my storage is full but it isn’t

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I go to export and I will have 100's of GB's of storage available on my phone. Yet, no matter what I do Adobe Rush says it is full.

this is clearly an error with Adobe.

the only way to get around it is to delete everything from the Adobe cloud storage. The problem with that is: it is referring to my iPhone camera roll storage. So why is Adobe cloud storage effecting my ability to export to the storage on my phone?

please for the love of all that is good fix this.

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Kevin J. Monahan Jr.

Legend

Hi @JayBishopMusic1,

Thanks for the info. How much cloud storage is included in your subscription plan? Maybe you need more cloud storage for your project in order to share it with other devices. Let us know. Hope the community can help.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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brooke_6942

Participant

Hi,

I've been experiencing the exact same issues for the past month. I have the premium membership, purely to export at 4K and despite having 200gb of storage, Rush still won't allow me to export. Please can you advise what to do or fix this as soon as possible?

thank you

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Kevin J. Monahan Jr.

Legend

Check to see if you have storage left on your phone, @brooke_6942. The 200GB of CC storage included in your plan does not apply when exporting from Rush. You must have enough storage on your device. See if that advice helps.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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