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Participant
August 10, 2025
Question

Adobe Rush mobile app won't export

  • August 10, 2025
  • 2 replies
  • 143 views

I edited a 40 second clip on the mobile app (using a brand new Samsung galaxy and latest version of the app) and every time the export reaches 40%, it crashes and causes my phone to reboot. There are no graphics or effects applied. I have no other apps running and also have more than enough storage on my phone. I even tried a smaller 10 second sequence and it does the same. I can only seem to export one clip at a time, which defeats the purpose of editing a sequence. Please help. 

2 replies

Kevin-Monahan
Community Manager
Community Manager
August 15, 2025

Hi Robin,

Sorry for the issue. What is the format? Is it 4K HEVC? 8K? or is it HD? Let us know more and we can probably help ya.

 

Thanks,

Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Participant
August 11, 2025
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