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Participant
May 8, 2022
Question

Adobe rush not loading project

  • May 8, 2022
  • 1 reply
  • 149 views

I was editting a project recently, everything was going smooth until i tried to add a few more music clips then i got a error code saying the music couldnt be loaded ( mp3 files btw) and the autosave wasn't functioning so it told me to hit the home button so i wouldn't lose any progress. unsurprisingly the application froze or stopped responding which forced me to X out the app. i tried to open it again but now i just get a grey screen for a long time , quite annoying . plz help 

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1 reply

Kartika Rawat
Community Manager
Community Manager
May 9, 2022

Hi there!

Sorry to hear that. Which device are you using for Premiere Rush? What's the source of the media files?

 

Let us know.

Thanks,

Kartika