Skip to main content
robertas45027955
robertas45027955
Participant
May 13, 2021
Question

Adobe Rush on Samsung A50 crashes, lost a project

  • May 13, 2021
  • 1 reply
  • 212 views

Adobe Rush new version crashed multiple times at the opening. I deleted all data and empty the cache, it worked, I have been working on a project for 1 horror, then, project almost finished, it crashed again, now it's impossible to open that project again.

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
May 17, 2021

Hi there!

Sorry for the trouble. Can you share the following information?

  • Are you getting any error codes or messages?
  • Do you have any effects or titles in the project?

Let us know.

Thanks,

Kartika

 

robertas45027955
robertas45027955Author
Participant
May 17, 2021

Yes, I tried again. I deleted the app, installed it again, create a new
project, then at the end I inserted a title. When I tried to modify the
title colors evenrything freezed. I could only shut off my phone. Could not
open the app again since then.

Roberta Salvucci

Personal info removed by mod

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices