Adobe rush preview not working

Question

i have created a project in adobe rush 2021 but now the preview for the project is not working. It will play for 2 mins and then will get stuck. It started when I tried to connect my monitor to my laptop using HDMI cable. I checked online for it and suggetion provided was to change audio hardware setting, but i cant find that in rush or to change transmit setting as it might still be trying to look for other connected devices. But i wasnt able to find that setting as well in rush. Can someone please help.

anissa_thompson · Answer

We need a little more detail in order to get you pointed in the right direction:

Does the preview play through completely before connecting the HDMI cable?
Is your Rush app up-to-date?
Have you tried signing out and back into Rush AND Creative Cloud, making sure Rush has FULLY SYNCED?

You may be referring to the Audio and Rendering Settings under Edit > Preferences (PC):

I would suggest toggling either of the Pre-Render and Enable Hardward Acceleration options to see if it helps with your playback.

Hope this helps!

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