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Participant
Oct 9, 2023 8:28 PM UTC
Question

Adobe Rush Stuck Loading AEFilterEdgeFeather.bundle

Hi, I've tried to do everything I can think of to get Adobe Premiere Rush to open and nothing seems to work. It's stuck on the loading screen pictured below. I've read other older posts about a similar issue and I tried deleting some of the plug-ins and now the issue doesn't stop at Importerquicktime.bundle, but at AEFilterEdgeFeather.bundle. PLEASE help, I really need to be able to use this program!

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3 replies

Kevin J. Monahan Jr.
Legend
Oct 17, 2023 12:19 AM UTC

Hi @caitlina56153225,

Wow, weird. Try pressing the Shift key at launch to Reset Preferences. Did that help you launch? If not, contact support here: https://helpx.adobe.com/contact.html

 

Let us know what they say.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Oct 19, 2023 2:46 PM UTC

No, that didn't do anything. I'll contact Adobe...thanks.

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Kevin J. Monahan Jr.
Legend
Oct 19, 2023 5:04 PM UTC

Cool. Let us know what they say.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio