Adobe rush will not load

Forum|Forum|5 years ago
August 25, 2020
3 replies
839 views

Premiere Rush will not open on my laptop, using windows 10 pro? It just keeps spinning the circle? I have tried unistalling and reinstalling to no avail!

Please advise,

Clay Wieland

Freeze or hang

This topic has been closed for replies.

Kartika Rawat

Community Manager

Hi everyone!

We're sorry about the trouble you're having with Premiere Rush. Please refer to this community thread that talks about a similar issue: https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/11317242?page=1#M5975

Let us know if you using macOS.

Thanks,

Kartika

J

joshuam32422280

Participant

Me too.
Have rolled back to v 1.2.12 which still works
Went to creative cloud, clicked the 3 dots next to the Open button under my installed apps, selected Other versions, and chose the previous version.

J

joshuam32422280

Participant

Actually, scratch that. The old versions don't work either - tried installing all of them, and every one has the blue spinning circle going round forever.

Will have to try use Premiere Pro instead.

Adobe, please bring out a fix asap.