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Participant
January 21, 2019
Question

After exporting my video on Premiere Rush CC the first 2 clips went blue

  • January 21, 2019
  • 1 reply
  • 338 views

After exporting my video on Premiere Rush CC the first 2 clips have turned flashing blue but the rest of the video is the quality that I wanted. Any suggestions of why this is? The footage is a mix of 4K shot on a Panasonic Lumix GH4 and DJI Phantom 4 drone. The footage at the start thats turned flashing blue was shot on the GH4 but lots of the rest of the edit that isn't flashing blue was also shot on the GH4. I've used Premiere Rush once before and had no issues. The video in question was the second export of the free trial so I now have one left . Any help would be much appreciated

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1 reply

Vinay Dwivedi
Adobe Employee
Adobe Employee
January 22, 2019

Hi Oscar,

What is the OS/iOS that you are using?

Please post a screenshot of the export.

//Vinay

Participant
January 22, 2019

Hi Vinay,

Thanks for your response but I've managed to sort it now. I called Adobe support and one of the staff kindly sorted it.

caroline_edits
Community Manager
Community Manager
January 22, 2019

Hi Oscar!

Did you happen to catch how they fixed it? I'd love to know in case someone else has this issue down the line.

Thanks!

Caroline