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theve82
Participant
February 6, 2025
Question

All my projects are gone

  • February 6, 2025
  • 1 reply
  • 162 views

After opening the app after quite some time to re-edit one of my projects, all my projects are gone. 

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    February 7, 2025

    Is the last time you opened Rush, Feb., 2024? Rush sync with Creative Cloud was removed then and if you didn't sync your projects before then, then that could be the reason, @theve82.

     

    Sorry about that. I hope it isn't the case.

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    T
    theve82Author
    Participant
    February 7, 2025
    Last time I used the app was in September 2024 and I always used the app on my phone and media on my phone. Still everything is gone.
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    February 12, 2025

    Did you have a business or educational account? If so, these were deprecated around that time. That may explain things. Sorry about that.

     

    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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