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theve82
Participant
Feb 6, 2025 11:05 AM UTC
Question

All my projects are gone

After opening the app after quite some time to re-edit one of my projects, all my projects are gone. 

    3 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Feb 7, 2025 2:35 AM UTC

    Is the last time you opened Rush, Feb., 2024? Rush sync with Creative Cloud was removed then and if you didn't sync your projects before then, then that could be the reason, @theve82.

     

    Sorry about that. I hope it isn't the case.

     

    Cheers,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    theve82Author
    Participant
    Feb 7, 2025 5:22 AM UTC
    Last time I used the app was in September 2024 and I always used the app on my phone and media on my phone. Still everything is gone.
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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Feb 12, 2025 1:38 AM UTC

    Did you have a business or educational account? If so, these were deprecated around that time. That may explain things. Sorry about that.

     

    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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