Skip to main content
D
Dimitris228236849dhb
Participant
January 25, 2022
Question

All videos get lost

  • January 25, 2022
  • 1 reply
  • 139 views

Hi guys! Yesterday i opened Premier Rush (on iPadOS) and all my videos are gone. Me and my wife we have apple products. She bought a new laptop and when she bought a new pack from Adobe , after she was register , Premier on iPad asked for a new account. That's why it happened. What can i do

thank you in advance!

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
January 27, 2022

Hi Dimitris228236849dhb!

Sorry to hear that. Premiere Rush projects are ID- specific. I think all your projects are with the previous account. Do you still have access to the old ID? 

 

Thanks,

Kartika

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices