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All work lost while loading to share

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During the exporting around 20% to 30% all my work was lost. The file holds nothing. Nothing was shared or posted. Screenshot is when I tried reopening the file after the export fail.

1) 2.10(1)

2) IPad 18.3.2

3) I was exporting thats all that was going on

4) I expected to have a video to upload. What I got was all my hard work lost.

Bug

L

LadyMFCorrect answer

Participant

Update!

Although the file is gone on the app. It was full and properly downloaded to my tablet. I would like to know how to avoid this. Thank you

Nancy OShea

Community Expert

[Moderator moved from Using the Community forums to Premiere Rush.]

When an exported video seems to have disappeared after completion, it's likely due to a few common problems:

1. Cloud Syncing issues,

2. Incorrect export location,

3. Incorrect settings,

4. File corruption.

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Nancy O'Shea— Product User & Community Expert

L

LadyMFAuthorCorrect answer

Participant

Update!

Although the file is gone on the app. It was full and properly downloaded to my tablet. I would like to know how to avoid this. Thank you

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Nancy OShea

Community Expert

Please give more details:

1. Which Adobe product are you using?

2. Which operating system do you have?

3. What steps did you take before the problem occurred?

A moderator will move this post to the proper product forum for you.

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Nancy O'Shea— Product User & Community Expert

L

LadyMFAuthor

Participant

Premiere Rush, the rest I included originally. Your question 2 & 3 are my 2 & 3. Although Ipad 18.3.2 is IOS.

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