An error occurred while downloading from the Adobe Stock server.

Forum|Forum|7 months ago
August 15, 2025
2 replies
458 views

My Premiere Rush keeps showing the message 'An error occurred while downloading from the Adobe Stock server' whenever I try to add graphics. I’ve checked and the software is currently version 2.10. What could be causing this issue?

Error or problem

Correct answer Kevin J. Monahan Jr.

Hi Yuan,

Contact us here: https://helpx.adobe.com/contact.html

Thanks,
Kevin

H

Hayley27531495zpoe

Participant

I'm getting the same error as of 8/21/2025. Contacted support and they said it's a known issue for assets within Premiere. Was told they are actively working to resolve it and to keep an eye out for the next update...