Android Pixel 8 Pro stalls when rendering

Forum|Forum|1 year ago
June 21, 2024
1 reply
556 views

I put together a video, but when I try to export it the progress bar eventually stalls and sits there forever with no change. It doesn't matter which export settings I use. I've tried the highest and lowest quality and everything in between. My video is only 20 seconds long. How do I successfully render this?

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Correct answer Kevin J. Monahan Jr.

Hi @David25588018mrhw,

Sorry for the issue. Check system requirements. Is the phone listed there? If not, that may be the source of your problem. I apologize for the frustration. https://helpx.adobe.com/premiere-rush/system-requirements.html

Thanks,
Kevin

Kevin J. Monahan Jr.

Correct answer

Community Manager

Hi @David25588018mrhw,

Sorry for the issue. Check system requirements. Is the phone listed there? If not, that may be the source of your problem. I apologize for the frustration. https://helpx.adobe.com/premiere-rush/system-requirements.html

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Z

ZaIINN

Participant

It went from exporting super fast on Pixel 6A and Pixel 8 Pro to now taking 15min instead of less than a minute. Did something get broken with the app as far as the Tensor chips? It worked fine about a month and a half ago...

Kevin J. Monahan Jr.

Community Manager

That's odd, @David25588018mrhw and @ZaIINN.

I will let the team know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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