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Participant
December 18, 2023
Question

App does not work for me

  • December 18, 2023
  • 1 reply
  • 142 views

I spent hours on this app editing on 19 minute video. The app crashed repeatedly, and took forever to upload videos from camera roll. After hours of battling with this app I was finally able to download the finished product....and guess what?? The words don't even match our lips when we talk in the video. They are delayed. Wasted half a day on this all for nothing basically. Also, the playback feature in the app malfunctions as well.

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
December 23, 2023

Hi @Kamaria34319526zuov,

I read your note. Are you on iPhone? If so, try updating the app. See if that helps. Let us know if it did. Sorry for the frustration.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio