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Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community Manager
Community Manager
January 9, 2024

Hi @julia26175758hq2d,

I read your message. Are you on a computer or a mobile device? If the latter, try updating Rush. It has helped a lot of others experiencing the same problem. Please let us know how that goes. If it doesn't help, please provide more info about your system and media. I hope we can help you!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
J
julia26175758hq2dAuthor
Participant
January 9, 2024
I’m on my mobile device, and sadly im using the latest, most updated
version of Rush on my iPhone 14 Pro. I don’t have this problem on my
Desktop.

I deleted and redownloaded the app and it took 30 minutes to download. Not
sure what’s going on but it’s incredibly buggy and impossible to use
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(514) 915 - 0131
Find me on Instagram - @julialouise31
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