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haylier22214980
haylier22214980
Participant
September 19, 2024
Question

App Keeps Crashing!

  • September 19, 2024
  • 1 reply
  • 132 views

This app has crashed 6 times in 20 minutes. I cant get anything done! I have an iphone 15 pro with over 500GB. Ive used Splice for years and only switched because I already subscribe to Adobe and Splice is charging me for everything. 

There is no excuse for this product to work worse than Splice and Capcut.

 

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    September 19, 2024

    Hey there, @haylier22214980,

    I read your issue. That doesn't sound very good! We are having difficulty reproducing that issue here. What kind of footage are you editing? Is it shot on the iPhone? Is it HDR? Rush doesn't support HDR footage yet if that is the case. Sorry about that. Do you have any other details about your timeline and workflow? Let the community know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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