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Inspiring
Mar 29, 2024 8:38 PM UTC
Answered

Assets disappeared after cloud sync turned off

Assets disappeared after cloud sync turned off, but I thought that I was safe and that my assets were stored locally ... I use both a PC and a Mac to create Rush videos and both computers can no longer find assets of older videos.... what can I do?

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Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Apr 1, 2024 2:10 AM UTC

Hi @MarathonMax,

Thanks for writing in. It could be that your media exists on one device, not the other and that media needs to be moved. Do you think that might be the case? Let the community know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

1 reply

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Apr 1, 2024 2:10 AM UTC

Hi @MarathonMax,

Thanks for writing in. It could be that your media exists on one device, not the other and that media needs to be moved. Do you think that might be the case? Let the community know.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio