Skip to main content
M
MarathonMax
Inspiring
March 29, 2024
Answered

Assets disappeared after cloud sync turned off

  • March 29, 2024
  • 1 reply
  • 97 views

Assets disappeared after cloud sync turned off, but I thought that I was safe and that my assets were stored locally ... I use both a PC and a Mac to create Rush videos and both computers can no longer find assets of older videos.... what can I do?

    This topic has been closed for replies.
    Correct answer Kevin J. Monahan Jr.

    Hi @MarathonMax,

    Thanks for writing in. It could be that your media exists on one device, not the other and that media needs to be moved. Do you think that might be the case? Let the community know.

     

    Thanks,
    Kevin

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    April 1, 2024

    Hi @MarathonMax,

    Thanks for writing in. It could be that your media exists on one device, not the other and that media needs to be moved. Do you think that might be the case? Let the community know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices