Pál3064427121cj

Participant

Question

ASUS ZenFone 8 crash

Forum|Forum|2 years ago
June 21, 2023
1 reply
139 views

Hello.

I made a short video, speeding up the original one, use a pre built effect, and a free soundtrack. Due to it is free, I tried to export in a 1080p formát, but after I push the button, it shows the rendering screen, and after 1-2 secs it stops, and show a message, something went wrong, and open again my project. My question is, is it possible that my phone configuration is not compatible with Rush? I want to go for premium, but if there is a problem like this, I don't think that I will go for it.

Thanks

Pál

This topic has been closed for replies.

Kevin J. Monahan Jr.

Community Manager

Community Manager

Hi @Pál3064427121cj,

Sorry about that. I don't believe your phone is supported according to system requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html

That could be the reason...

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Pál3064427121cjAuthor

Participant

Hello

Thanks for the answer.

My problem is that the phone isn't the lowest specification phone due to 8gb RAM and Qualcomm Snapdragon chipset.

Anyway, thanks for the answer, and I am disappointed that the phone is not supported. Hope it will change in the future.

Regards

Pál