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L
Lewis22283540lhul
Participant
January 10, 2023
Question

Audio choppy

  • January 10, 2023
  • 1 reply
  • 173 views

I open the app on my PC upload a video and when i go to play it back (before its exported or even been edited) the playback audio is like chopped up and the video is being slightly fast forwarded? Ive used this app for over a year and never encountered this issue.Once exported the video is playing back fine. Outside of the app beofre the editing the video is also fine. The videos ares being captured via stream labs. I have changed nothing for this to be happening? Ive uninstalled and reinstalled numerous times. I have used optimised clips and non optimised clips. updated my drivers, uninstalled and reinstalled clean. Tried playing with the audio within the app. If i change the playback speed to around 65% then its back to the regular speed. But the audio is still choppy. It's actaully really confusing. I pay quite a lot to use numerous Adobe apps so i would like to think this is something that can be rectified easily

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1 reply

Myra Ferguson
Community Expert
Myra FergusonCommunity Expert
Community Expert
January 14, 2023

I found the following article with recommendations for Premiere Pro instead of Rush:

which included deleting the media cache files via Preferences.

 

You could try deleting them from Rush. When you go to either Edit > Preferences (Windows) or Premiere Rush > Preferences (macOS), there's a Manage Cache... button at the bottom of the Preferences dialog. Click it and then choose which cache files you'd like to delete in the Manage Cache dialog.

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