Audio Files Losing Source (Turning From Green to Red)

Forum|Forum|5 years ago
January 27, 2021
1 reply
262 views

I am using Adobe Creative Cloud Premiere Rush and almost (9 of 10) every time I open the application for the first time in a day, I experience audio tracks that appear to have lost their source. When I closed the app or project, all the audio is shaded green, etc.

However I close the app, walk away, reopen and all or a subset have turned red to where I then re-add them back to the project. These are all Adobe provided royalty free tracks I am using as well.

Unsure if this is cause for a bug report but I don't understand what is causing this. Files are not moving and all sourced audio is coming from Adobe itself and uses the default locations for its audio.

This topic has been closed for replies.

M

Maayoo

Participant

Hi, same problem here. You have fixed the problem already?

petergaraway

Adobe Employee

Hello,

I haven't seen this issue myself. Sorry in advance for all the questions coming but this will be helpful

1. Can you make this happen issue happen on command or is it random? It would be great to see a screen recording of this happening.

2. Can you tell us what soundtracks you are using and where the files came from?

3. Does this happen with only soundtracks or video or both?

4. Is your project synced or local?

Thanks!

Peter

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