Audio is out of sync

Question

All of my videos are recorded using a webcam, after editing in adobe premier rush the video and the audio don't line up. I've seen suggestions on the forum that users should use some handbrake website. Why should give our valuable email addresses to handbrake if we are paying adobe for rush? why don't you guys update the software. From what I have gathered this seems to be a common issue.

petergaraway · Answer

Hi DevonTT​Thanks for reporting this issue. Unfortunately, this is a very common issue with videos from webcams and phones. If you want to learn more about why this happens here's a good article https://bit.ly/2y9Vre9We do our best to resolve sync issues when we can. Would you mind giving us a bit more information about your setup so we can hopefully address this for you? It should only take you a couple of minutes. Including the media you're using is the most helpful!adobe.ly/rushbugThanks,Peter

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