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M
Madge31229807uobl
Participant
July 22, 2023
Answered

Audio issue

  • July 22, 2023
  • 1 reply
  • 197 views
  1. Everytime I upload a video to Adobe Rush, the audio is way slower than the video visual. Why? 
    Correct answer Kevin-Monahan

    Transcode the footage in Handbrake or Shutter Encoder. It should work afterward. Sorry for the hassle.

     

    Thanks,
    Kevin

     

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    July 25, 2023

    Hi there!

    Sorry to hear that. What's the source of the media files that you're editing? Which device are you using for Premiere Rush?

    Are you using screen-recorded footage? 

    Let us know.

    Thanks,

    Kartika

    M
    Madge31229807uoblAuthor
    Participant
    March 14, 2024

    The source of media files are video downloads from Instagram and I use my Samsung phone to edit videos in Adobe Rush. And, no, the videos are not screen recorded footage. 

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    February 3, 2025

    Transcode the footage in Handbrake or Shutter Encoder. It should work afterward. Sorry for the hassle.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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