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Participant
July 22, 2023
Answered

Audio issue

  • July 22, 2023
  • 1 reply
  • 197 views
  1. Everytime I upload a video to Adobe Rush, the audio is way slower than the video visual. Why? 
Correct answer Kevin-Monahan

Transcode the footage in Handbrake or Shutter Encoder. It should work afterward. Sorry for the hassle.

 

Thanks,
Kevin

 

1 reply

Kartika Rawat
Community Manager
Community Manager
July 25, 2023

Hi there!

Sorry to hear that. What's the source of the media files that you're editing? Which device are you using for Premiere Rush?

Are you using screen-recorded footage? 

Let us know.

Thanks,

Kartika

Participant
March 14, 2024

The source of media files are video downloads from Instagram and I use my Samsung phone to edit videos in Adobe Rush. And, no, the videos are not screen recorded footage. 

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
February 3, 2025

Transcode the footage in Handbrake or Shutter Encoder. It should work afterward. Sorry for the hassle.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio