Skip to main content
V
Vanessa5C8D
Participant
May 4, 2021
Question

Audio Loops - can't add or preview

  • May 4, 2021
  • 1 reply
  • 323 views

The audio loops currently in my video won't play anymore. It appears they're present, but no audio will play during playback. I also can't preview the audio clips to select them, and even when I tried to add a new one, it won't add. Everything about the stock audio files is going wrong and it's very frustrating. Help!

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
May 4, 2021

Hi Vanessa!

Sorry to hear that. We can get this checked. Can you share the following information?

 

Thanks,

Kartika

 

V
Vanessa5C8DAuthor
Participant
May 4, 2021

It's version 1.5.58 (Build 64).

 

I have a voiceover audio file that works perfectly fine. The issue is with an audio loop I added from the selection in Premiere Rush. It worked last week and now doesn't work. I also now can't preview the loops (wheel just keeps spinning like it's loading but it never actually plays). Nor can I add loops to my project.

 

I'm on a desktop using Windows 10.

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
May 10, 2021

Thanks for writing back. Could you share a screen recording that exhibits the problem? I'll try to reproduce the issue.

 

Thanks again,

Kartika

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices