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Known Participant
May 13, 2020
Answered

Audio skip at end of export

  • May 13, 2020
  • 4 replies
  • 5535 views

If I export a video in 4K it's fine. If I export in 1080p, the last second of every export has an audio skip. Why? How do I fix this?

Correct answer Kevin-Monahan

It's an iPhone 13 Pro.


Hi,

I think this is a bug. I verified the issue on my own iPhone. I'll let the team know.

 

Workarounds:

  • Export via the desktop version of the application: An export via desktop with the same project does not exhibit the same problem.
  • Export at 4K: If possible, export the sequence at 4K resolution. Only the 1080p and 720p versions of the application seem to exhibit the issue.

 

I apologize for this issue.

 

Thanks,
Kevin

4 replies

LenweSaralonde
Participant
May 26, 2025

Same issue here, the issue occurs since at least 2 years and still hasn't been fixed. It occurs with any video and seems to be caused by adding an extra audio track, such as an MP3 song. Please fix that, it's really annoying.

using Rush on iOS (iPhone 12 pro)

Can't use workarounds such as exporting in 4K since the option is not available (only 1080p and 720p are proposed)

Participant
December 12, 2024

I came across this issue myself last night on my iPad Pro. What I ended up doing to solve it is shorten the audio a fraction of a second shorter than the video. Maybe not the tidyest solution but if you can afford a quiet half-second at the end of the video it works. 

Participant
February 3, 2024

Unbelievable that this isn't fixed yet. I pay for the adobe suite and would assume adobe would be more on the ball than this. Pretty disappointing. 

Kevin-Monahan
Community Manager
Community Manager
September 8, 2023

Seems odd, @Adam321432633esm. What kind of source footage is it? Is it from a mobile device? Can you post a screen recording of the issue? Sorry for the frustration. Hope the community can assist with more info.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Participant
May 13, 2020

Incredibly frustrating user experience and that you spend the time creating a video and I've now exported literally dozens of times trying different things and it always has audio glitches. If I don't change anything they're always in the exact same place. If I go back and try to mess around with the timeline or remove and re-add clips, sometimes they are in different places. But the fact that it happens in the exact same spot over and over again makes me think it's not just a random occurrence during the render like something happened on my phone that grabbed some CPU time or something.

 

I've even tried exporting to premiere pro since I'm a full Adobe CC subscriber, but that was also a pretty brutal experience in that the audio for some reason came over all mashed into one track rather than separated the way I had it in Rush and, more importantly the levels were completely different and so it was maxing out into the red for every single track on every clip and the background song. You could definitely hear the poor quality and I started trying to reduce them individually, but then realized that the tracks had been matched together and I didn't have control of this one and there was literally audio playing that was nowhere on my timeline at all whatsoever. I have no idea where it was coming from. And I certainly couldn't control it.

 

Incredibly, incredibly frustrating experience overall.

Legend
May 13, 2020

What device are you editing on and what operating system?

Open the source video that is causing you issues in the free download MediaInfo. In MediaInfo, set View to Text and then copy this text and paste it to this forum. Once we know the exact specs of your source video we'll have a better idea what's at work in your project.

 

What device was your original video recorded with?