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R
Robert300480572mvt
Participant
May 24, 2023
Question

Audio slo mo/distorted on my Rush App

  • May 24, 2023
  • 1 reply
  • 161 views

I uploaded my music video as an mp4 file to Rush and this is the 1st time I've had this issue where the audio is slowed down and or distorted. All I wanted to do was add text for tiktok ig etc. When I export it comes out fine sometimes. I updated and uninstalled/reinstalled off my galaxy 23 ultra with no results. Help!!!

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    May 24, 2023

    Hi Robert,

    I got your note. Sounds like you're having issues with audio. See if your audio sample rate is 48kHz. Higher sample rates may be problematic. The other issue is that your phone doesn't appear on the System Requirements page: https://helpx.adobe.com/premiere-rush/system-requirements.html

     

    I hope the info helps.

     

    Thanks,
    Kevin 

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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